Smart Governance

A smart city will be able to develop and maintain only if focus is brought into developing policies for smart governance. It is not only about making the right policy choices but also about implementing those policies. Accessing public information should be made easy for the general public. This should not breach privacy or security, nor risk misuse of the information assets, opportunities for which may be created when all of the key processes and entities are digitized. Electronic governance and its maturity would play a critical role in such a smart city. Public participation in democracy and policy-making would be expected in such cities. For example, in India, platforms such as MyGov facilitate a citizen's participation in public policy and urban governance. As per Lombardi et al. (2012), smart governance may be enabled for a citizen by the use of e-governance. Sharing of information, transparent decision making, and stakeholders' participation for improving the government services would play a critical role in achieving smarter governance. Lee et al. (2014) highlight that public-private partnership and citizen participation would be an important element of smart city governance.

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