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Driving sustainability to business success
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Driving sustainability to business success
Preface
Audience
Overview of the Contents
Acknowledgments
I. Business Sustainability
CEO Study on Sustainability
Refocus of Business Leaders – Top Priorities
Link between Sustainability and Business Value
United Nations Global Compact: The Ten Principles – Understanding Their Scope of Sustainability
Seven Steps to Sustainability
CEOs on Sustainability
Quantify Business Value for Sustainability
Factors Driving CEOs on Sustainability
Sustainability in Developing Countries Innovation
DevXchange
Children of the Dump Project
Helping People Help People
Moringa Tree Known as “Miracle Tree” for Sustainability
Sustainability in the Banking Community
International Finance Corporation – IFC Financing in Emerging Markets
Sustainable Finance Awards
HSBC Global Connections
Netafim
Suncor's Challenge – “What Yes Can Do” – Our Voice
International Institute for Sustainable Development
Drivers Pushing Business to Corporate Responsibility
Global Reporting Initiative
Corporate Responsibility Reporting
Lessons from the Leaders
Defining Business Sustainability
Definitions of Sustainability
Taking the Next Steps to Business Success
System Thinking
Ready for the Coming Age of Abundance
YouTube Video-Innovators and Managers of Change
Three Areas That Will Affect and Improve Business
Business Challenges: Management of Business Knowledge
Data Analysis
Innovation
Grey Tsunami-Talent Management
Boston Consulting Group
Principles for Driving Business Success
Principles for Management Systems
Asking, Not Telling
Principles for Quality Management Systems
Customer Focus
Leadership
Involvement of People
Process Approach
System Approach to Management
Continual Improvement
Factual Approach to Decision Making
Mutually Beneficial Supplier Relationship
Principles for Environmental Management Systems
Industry Leaders Improving Our World
BASF
Shell International Limited
Environmental Management
Leadership
Sustainability Leaders
GlobeScan/Sustainability Survey
Unilever
Dow Jones Sustainability Index
Coca-Cola
Patagonia
Interface
Continual Improvement – Prevention of Pollution
System Approach to Management
Compliance with Legal and Other Requirements
Performance Evaluation
Management of Resources
Operational Control
Emergency Preparedness
Principles for Occupational Health and Safety Management Systems
Leadership
GKN
Continual Improvement
Rana Plaza – Bangladesh
Wal-Mart
A Journey
System Approach to Management
Compliance with Legal and Other Requirements
Performance Evaluation
Management of Resources
Operational Control
Emergency Preparedness and Response
British Petroleum
Integrated Principles for a Sustainable Business Management System
III. Integrated Management System Implementation: Three Steps
Plan, Do, Check, Act – Deming
Three-Step Process: Identify, Insure, Improve – Pilot
Management System Implementation
International Management Systems
North America Lags Behind
Business Benefits: Business Structure for Success
Access to World Trade-Global Marketplace
Reduced Risks
Social Responsibility, Credibility, Competitive Advantage
Improved Operational Controls
Assess, Reflect, Act: Driving Sustainability to Business Success
Management Systems
Business Plans vs. Management Systems Meeting ISO Standards
Where Is the Weak Link in Your Management System?
Why Use Management Systems Meeting International Standards?
Three Main ISO Management Systems
Global Registration Results
Management System Framework – Generic
Management System Standardization – Annex SL
Integrated Management Systems
Integrated Management System Standard – PAS 99:2006
Step One: Identify
Understanding the Organization
Five Most Important Questions
Who Are Your Customers?
Which of Your Customers Generate the 20 Percent?
Management System Planning
Leadership and Commitment
Policy
Process Approach
Risks
Global Citizenship-Western Digital's Commitment
Legal Commitment-Compliance
Best Practices
Compliance Costs
Compliance Costs-Employee Penalties
Strategic Planning-Objectives and Programs
Good to Great
Assess/Reflect/Act
Step Two: Insure
Implementation of Plans
Agent for Innovation
InnovationPoint–Leapfrogging
Support – Resources
Organizational Roles, Responsibilities, and Authorities
Role of the Boss
Employees-Engagement and Innovation
Recognition
Building Employee Relationships
Future Competencies in Demand
Resources – Training – Competence – Awareness
Work Environment
Communication
Documented Information
Documented Procedures
Operation
Sarbanes-Oxley
Due Diligence
Operational Clauses
Quality Control Plan
Management System Control Plan
Goods and Service Risk Questions
Production and Service Provision
Innovation
Emergency Preparedness and Response
Step Three: Improve
Performance Evaluation
Monitor, Measure, Analyze, and Evaluate
Objectives
Supply Chain
Monitoring-Compliance
Monitoring and Measurement of Processes
Product/Service
Control of Nonconforming Product or Service
Equipment
Analysis of Information
Evaluation
Internal Audit
Process Audits – Three-Step Process
Management Review
Productive Meetings
Improvement
Nonconformity-Corrective Action
Competitive Landscape
As a Leader
I Know That
I Am the Visionary
I Learned
Pilot Project – Management System Makeover™
Driving Sustainability to Business Success
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