Team Assessment and Selection
Mengqiao Liu, Jason L. Huang and Marcus W. Dickson
Teams have increasingly become the centre of organizational life, and decades of research have concluded that team effectiveness is the result of a combination of individual behaviour, interaction among team members, team characteristics, team process and team contextual influences. Highlighting team members as the key component of team effectiveness, the Input-Process-Output framework (McGrath, 1964) proposed and described a model in which team members’ attributes, combined with other team-level contextual factors, drive team performance via team processes. Although considerable knowledge has been gained about the nature of teams and the contributing factors of team effectiveness, more remains to be learned on team staffing.
The purpose of this chapter is to provide a comprehensive, up-to-date literature review on how to assess and select individuals for teams in order to optimize team performance and effectiveness. In determining the scope of this chapter, we focus on the literature published since 2007, while incorporating findings highlighted in previous reviews on teams (Cohen & Bailey, 1997; Guzzo & Dickson, 1996; Mathieu, Maynard, Rapp & Gilson, 2008).
The chapter is organized into three main themes: the nature of teams (team type, team tasks and team task analysis, team contextual factors); the knowledge, skills, abilities and other personal characteristics (KSAOs) for effective teamwork; and assessment tools for team member candidates. In closing the chapter, we highlight several promising avenues for future research on team assessment and selection. By providing a synthetic review of the current literature on team assessment and selection, we hope to inform team researchers of the latest updates in the literature and foster more cutting-edge research in the near future.
The Wiley Blackwell Handbook of the Psychology of Recruitment, Selection and Employee Retention,
First Edition. Edited by Harold W. Goldstein, Elaine D. Pulakos, Jonathan Passmore and Carla Semedo. © 2017 John Wiley & Sons Ltd. Published 2017 by John Wiley & Sons Ltd.