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Binding Force: Pilot

Pilots are required to navigate through uncertainty, taking the lead by making quick and timely decisions that have long-term consequences. They will always need the engineers and mechanics that build and maintain their aircraft, but they are not afraid of getting their hands dirty and engaging in solving specific problems. Pilot is the binding agent as well as the catalyst and provocateur of the other forces, preventing them from being locked against each other in tension (Figure 13.4). When Tesla faced financial and technical difficulties it was Elon Musk who positioned himself as CEO, investing his own money, and involving himself directly in building solutions.

Pilots

Figure 13.4 Pilots

Steve Jobs was famous for engaging directly with ideas, obsessing and sweating every detail, and leading from the front. Lou Gerstner transformed IBM by leading the change personally; his physical presence proved to managers that conventional practice would no longer be enough to take them to a new destination.

 
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