• 1. Think of at least two examples from your own experience that illustrate technology designs that failed to consider something about you as a user. What would you have done differently?
  • 2. What might some of the differences be between human systems engineering in (a) the defense community, (b) consumer applications, (c) healthcare applications? What is at stake in these domains?


Once the decision to include human systems engineering is made, one must choose a method to incorporate it. The living lab framework (McNeese, Zaff, Citera, Brown, & Whitaker, 1995), which has provided a common theme for the chapters in this book, is an excellent iterative approach to system design. However, in a collaborative environment where there are individuals with many different backgrounds, it can be challenging for some team members to understand the value of the living lab framework since it was (intentionally) designed from a human systems perspective. In particular, it does not clearly identify points of intersection between more general engineering processes and human factors specific ones. The IDEAS process (Regli & Tremoulet, 2007) creates a shared engineering representation that attends to these intersections.

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