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Co-production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Valu

Preface Acknowledgments A Contemporary Healthcare Challenges В Cooperative Healthcare in Japan C Some Key Concepts: Work Environment,D Additional Research Issues E The Analytical Model F Brief Summary of this Book References Third Sector and Cooperative Services An Alternative to Privatization В The Welfare Mix C Cooperatives and Social Welfare Services D The Unique Possibilities of Cooperatives in the Provision of Social Services E Summary and Conclusions References Democratizing Medical and Healthcare The Japanese Example A Introduction: Markets or Other Social Institutions В Methods and Materials C A Short Presentation of Alternative Medical Care Providers D Different Social Profiles and Relations with Public Authorities E Conclusion and Discussion References Co-production in Public Service Delivery and Healthcare A Co-production В From a Buzzword to a Cornerstone of Public Policy Reforms?C Three Schools of Co-production?A Value Chain Model Co-creation: A Public Value Creation Model D Co-production and Healthcare Diversity Among Patients, Health Literacy and Social Support Value, Co-production and Co-creation Hurdles to Co-production in Healthcare and the Way Forward E Summary and Conclusions References Research on Japanese Healthcare Background, Data and Methods References Work Environment and Service Quality in Japanese Healthcare В Previous Research on Work Environment C Exploring the Combined Effect of the Demand/Control Model for Japanese Hospital Staff D Comparing Three Japanese Hospital Groups E Occupation and Stress by Hospital Group F Summary and Conclusions References Two Patterns of Patient Participation in Japanese Healthcare В Co-production - Some Lessons C Collective Co-production and Social Support D Standardized and Flexible Services in Healthcare E The Patient Study Reasons for Choosing their Current Healthcare Provider Hospitals and Health Literacy Outreach Participation in Hospital Events and Influencing Hospital Services Satisfaction with the Staff and Service Quality F Summary and Conclusions - Two Kinds of Co-production References Volunteering and Co-production in Japanese Healthcare Participatory Governance and Japanese Healthcare The Social Values and Mission of Cooperative and Public Healthcare Providers in Japan В Hospitals as Hybrid Organizations with Multiple Goals and Stakeholders C The Staff Perspective on the Hospital’s Social Values and Mission D The Patient Perspective on the Hospital’s Social Contribution and Values E The Volunteer Perspective on Hospitals’ Social Contribution F Comparing the Staff, Patients and Volunteers’ Social Values G Cooperative Memberships References Co-production at the Crossroads and Organizational Logics in Japanese Healthcare A Co-production at the Crossroads В The Role of the Principal Actors in Determining Service Quality C Community-Based Integrated Care in Japan D Organizational Logics and Social Values, by Management and Occupation E Management and Important Issues Facing the Hospitals F Conclusions References Lessons Learned and Implications for Research on Co-production and Healthcare

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Work Environment and Service Quality in Japanese Healthcare
This chapter discusses the demand/control model of work environment that is comprised of four work life categories: Low Strain, Passive, Active and High Strain. The Staff Study provides information about the work environment, work satisfaction and service quality at 10 Japanese healthcare providers....
(Co-production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Values)
Volunteering and Co-production in Japanese Healthcare
This chapter problematizes both the tasks and actors involved in healthcare co-production. Tasks can either be core, essential or complementary and they can be performed by professionals, patients or volunteers. Core tasks are reserved for the staff with professional training. The tasks studied in the...
(Co-production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Values)
The Working Environment at the Healthcare Centre
Participant: There is always a good feeling here. Participant: It’s happy. A good team environment. A healthcare setting’s culture ‘develops through social interaction, informal networks, and meanings created by workers, rather than through ‘culture change programmers’, away days,...
(Mental Health Uncertainty and Inevitability: Rejuvenating the Relationship between Social Science and Psychiatry)
Participatory Governance and Japanese Healthcare
This chapter contrasts three models of healthcare governance in relation to external efficiency in Japanese healthcare. They embody different levels of staff autonomy and patient inclusion in decision-making. The first is a hierarchical command and control model that allows for little autonomy or discretion...
(Co-production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Values)
Co-production at the Crossroads and Organizational Logics in Japanese Healthcare
This chapter analyzes co-producrion in terms of four different public administration regimes (PARs) and explores the implications of Community-based Integrated Care (CIC) in Japan. This research suggests a gradual development from traditional public administration to New Public Management, New Public...
(Co-production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Values)
Modernization and Social Work: Toward Governing Risks, Advanced Liberalism and Crumbling Solidarity?
Timo Harrikari, Pirkko-Liisa Rauhala and Elina Virokannas Here at the beginning of 2014 we have lived through nearly two years of the European economic crisis. In the eyes of the average citizen, the crisis has been going on for several years and sometimes it has felt like an endless chain of...
(Social Change and Social Work)
Social Work and Family Services
In Singapore, a Confucian emphasis (Khan, 2001) on the family as the fundamental unit of society is emphasized by the government in nation-building discourses. This emphasis on family well-being and society continues to be the theme fordiscourse on the development of social services in the next 10 years...
(Social Work in East Asia)
Social Work Services and Developmental Social Policy
Christian Aspalter We are witnessing a great deal of development in the social work arena throughout all of East Asia, be it in the new, developing economies of Southeast Asia or in the generally already more developed countries of Northeast Asia. The above chapters have depicted past and ongoing developments...
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FAVOURABLE PHYSICAL WORKING ENVIRONMENT AND PRODUCTIVITY
Definition of monotony Monotony means dull. Monotonous means dry, unvarying, tedious and uninteresting. The terms monotony and boredom are usually used to indicate the undesirable effects of repetitive work. British researchers use the terms tedium and monotony to describe the state of mind caused...
(Organizational Behaviour)
Increasing Industrial Productivity through Favourable Working Environments
The working environments determine the industrial productivity. The following favourable working environments will increase industrial productivity : 1. Proper illumination in the work place. 2. Noise may lead to curtailment of production and deafness in some situations. The harmful effects of noise...
(Organizational Behaviour)