Four dot points to end the chapter

  • • Heuristics and biases influence the task of information gathering and reporting. Researchers can find themselves in the domain of gains or the domain of losses and they might become more cavalier or more conservative in their pursuit of information.
  • • The academic literature is more accessible than ever, but it is also very multidisciplinary. Combined with the volume of information that is now available, this context is certainly susceptible to heuristics and biases.
  • • Although not usually viewed as a gamble or risky prospect, searching for information whenever something important is at stake or depends on the outcomes of the search is essentially a decision-making process applied under conditions of risk and uncertainty.
  • • In the presence of risk and uncertainty, diversification has usually been found to be a worthwhile strategy. Multidisciplinary research and information teams are one way in which diversification can be introduced to reduce the risk of error and, possibly, increase the rewards accruing to those organisations with a strong commitment to research engagement.

Note

1 William O. ‘Bill’ Baker, Bell Labs (quoted in Gertner 2012, p.251).

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