Who Will Be the ProcIndustries EIDI Users?

Bill continued: "Most everyone using the data will need to collaborate. Some will optimize existing refinery operations, others will innovate and improve the processes. This will be a new role for the organization. We need to be proactive about developing innovations in our process operations. We'll categorize each type of user so people know their roles." Bill had the group look at the current Proclndustries organizational chart (see Figure 1.1 in Chapter 1). Peter Argus, the Proclndustries continuous-improvement manager, classified the three types of users and their responsibilities.

  • 1. Subject matter experts and technical users will be comprised of process operators, maintenance workers, and plant supervisors. The business will benefit from the proposed visualization displays. Real-time alerts and notifications about events that signal a problem or potential problems will provide more time for personnel to make decisions that avoid catastrophes. This helps us better achieve daily targets, resolve immediate issues, maintain production schedules, keep assets healthy, meet daily economic plans, and maintain an environmentally safe operation.
  • 2. Management users will be comprised of the production and operations management teams, including local, regional, and division managers. These users will be using the system on a daily basis to assess overall performance of the refinery and ensure that the refinery is running within target ranges. They will define unit performance based on production output, consumption metrics, and product-quality measurements. Management teams will be informed more quickly, rather than receiving after-the-fact reports. These managers will meet with the operational intelligence team to improve operations, review forecasts, and discuss cost projections.
  • 3. Expert and advanced users will be comprised of the process improvement team. These users are essential for a continuous- improvement program that seeks to build operational excellence. These users are typically local process engineers, production superintendents, and on-site and remote center of excellence subject matter experts. Their objectives are to detect process or equipment excursions and develop the analytics to configure online performance equations and notifications. They maintain process stability by implementing condition-based equipment and controlmonitoring diagnostics. These users should work with the planning


EIDI user roles and responsibilities.

and economics team to improve scheduling activities of the refinery. The teams can then update refinery production forecasting models to make them more accurate. Figure 5.1 indicates the roles and objectives using EIDI data.

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