Knoster, T., Villa, R., and Thousand, J. 2000. "A framework for thinking about systems change." In Restructuring for Caring and Effective Education: Piecing the Puzzle Together, ed. R. Villa and J. Thousand. Baltimore, MD: Paul H. Brookes, pp. 93-128.

Additional Reading

Bascur, O.A. 1990. "Expert process operation advisor." In Control 90': Mineral and Metallurgical Processing., ed. R.K. Rajamani and J.A. Herbst. Littleton, CO: Society for Mining, Metallurgy & Exploration, pp. 67-76.

Bascur, O.A., and Halhead, M. 2013. "Energy effectiveness and sustainability management at Anglo American Platinum." In Proceedings Copper 2013 International Copper Conference, vol. 1, ed. C. Moscoso, J. Rosales, and A. Vio. Santiago: Chilean Institute of Mining Engineers (IIMCH). pp. 415-423.

Bascur, O.A., and Kennedy, J.P. 1995. "Measuring, managing and maximizing performance in petroleum refineries." Journal of the Japanese Petroleum Institute 102.

Bascur, O.A., and Kennedy, J.P. 1996. "Measuring, managing, maximizing refinery performance." Hydrocarbon Processing 75(1):111—116.

Bascur, O.A., and Soudek, A. 2014. "Strategies for implementation of energy effectiveness and sustainability: Example Anglo American Platinum." Presented at the 12th AusIMM Mill Operators' Conference: Achieving More with Less, Australasian Institute of Mining and Metallurgy (AusIMM), Victoria, Australia.

Brynjolfsson, E., and McAFee, A. 2014. The Second Machine Age: Work, Progress and Prosperity in a Time of Brilliant Technologies. New York: W.VV. Norton.

De Geus, A. 1988. "Planning as learning." Harvard Business Review (March/April).

Duggan, K.J. 2012. Design for Operational Excellence: A Breakthrough Strategy for Business Growth. New York: McGraw-Hill.

Fogler, F.S., and LeBlanc, S. 1995. Strategies for Creative Problem Solving. Upper Saddle River, NJ: Prentice Hall.

Hollifield, B., Oliver, D., Nimmo, I., and Habibi, E. 2008. The High Performance HMI Handbook: A Comprehensive Guide to Designing, Implementing and Maintaining Effective HMlsfor Industrial Plant Operations. New York: Vanguard Press.

Kresta, J., MacGregor, J., and Marlin, T. 1991. "Multivariate statistical monitoring of process operating performance." Canadian Journal of Chemical Engineering C9:35-47.

Lieberman, N. 2009. Troubleshooting Process Operations, 4th ed. Tulsa, OK: PennWell.

Markman, A. 2012. Smart Thinking: Three Essential Keys to Solve Problems, Innovate, and Get Things Done. New York: Penguin.

Miller, A. 2014. Redefining Operational Excellence. New York: American Management Association.

Pietersen, W. 2002. Reinventing Strategy: Using Strategic Learning to Create and Sustain Breakthrough Performance. New York: Wiley.

Rummler, G. A., and Brache, A.P. 2013. Improving Performance: How to Manage the White Space on the Organization Chart, 3rd ed. San Francisco, CA: Jossey-Bass.

Turton, R., Bailie, R.C., Whiting, W.B., and Shaeiwitz, J.A. 1998. Analysis, Synthesis, and Design of Chemical Processes. Upper Saddle River, NJ: Prentice Hall.

Woods, D. 1994. Problem Based Learning: How to Gain Most from PBL. Hamilton, ON: W.L. Griffen Printing.

Woods, D. 2005. Successful Trouble Shooting for Process Engineers: A Complete Course in Case Studies. Weinheim, Germany: Wiley-VCH.

Zhang, Y., Vaculik, V, Dudzic, M., Miletic, I., Smyth, A., and Holek, T. 2003. "Industrial application of multiway PCA to continuous casters." In IFAC МММ Workshop Proceedings. Laxenburg, Austria: International Federation of Automatic Control (IFAC).

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