Soft Skills for Human Centered Management and Global Sustainability
I: Soft Skills in Human Centered Management: Operational HCM and the Resilience-Agility UmbrellaSoft Skills: The Lingua Franca of Human Centered Management in the Global VUCA EnvironmentSoft Skills: Activating Quality and Human Centered ManagementDimension of the Soft Skills Demand and ShortageCOVID-19 2020: A Crisis Pressing for Attitude ChangeLiterature ReviewWhat are Soft Skills?Change in Attitude is Change from HRM to HCMSoft Skills: The Resilience-Agility Umbrella in Human Centered ManagementMaster Skills: Resilience and AgilityWhat is Resilience?What is Agility?Traditional and New Soft SkillsHCM's Fifth Pillar: Sustainable Quality ManagementSoft Skills and WellbeingPersonal WellbeingWellbeing in the WorkplaceSoft Skills: The Language of Human Centered ManagementClosing ArgumentNotesReferencesMaster Soft Skills: The Resilience-Agility Umbrella (R-AU) ModelResilience and Agility: Master Soft SkillsWhy are Resilience and Agility Important?Identifying Unavoidable 21st Century DisruptionsWhat is Resilience?Resilience in HCMPersonal ResilienceOrganizational ResilienceAgilityWhat is Agility?Personal AgilityOrganizational AgilityOrganizational Agility AssessmentClosing DiscussionNotesReferencesII: Soft Skills and Emotional Intelligence: Learning from Failure and Conflict ManagementLearning from Failure: Soft Skills for Sustainability in the VUCA EnvironmentSoft Skills Revolution of the 21st CenturyLearning from Failure: A Soft Skill in High DemandFailure is Not Necessarily FailingLearning from FailureSoft Skills of Women and MenVirtual Soft Skills and Virtual Reality (VR)Soft Skills in HCMConcluding ThoughtsReferencesEmotions, Emotional Intelligence and Conflict Management : A Conceptual Framework to Optimize Soft Skills in the WorkplaceIntroductionBasic EmotionsFear (Unpleasant, High-Activation Emotion)Anger (Unpleasant, High-Activation Emotion)Envy (Unpleasant, Low- and High-Activation Emotion)EI and Conflict Management StylesAvoiding and Accommodating Styles of Conflict ManagementCompeting Style of Conflict ManagementCollaborating Style of Conflict ManagementDiscussionNotesReferencesIII: Soft Skills in Education: Montessori Education for Life and Online Higher EducationMontessori Education: Building Life with Soft Skills for a Better LifeEducation Can Act as Best Agent to Develop Soft Skills to Transform Schools and SocietyThe Foundations of MontessoriMaria MontessoriChild Stages of Brain DevelopmentMaria Montessori Biographical Review and History of Her MethodMontessori Education TodayMaria Montessori Contribution to Education and Curriculum to Develop Soft SkillsSoft Skills and the Practical LifeMontessori Education and ParenthoodParenthood Challenges and COVID-19ReferencesSoft Skills and Online Higher EducationInstitutional Challenges in Online Higher Education (OHE) and Current ContextSoft Skills: The Missing Link in OHESoft Skills: Context and ResearchSoft Skills: Research and OHESoft Skills in OHESocial Soft Skills - SSSPersonal Soft Skills - PSSMethodological Soft Skills - MSSConclusions of the Future of Soft Skills in OHEReferencesIV: Soft Skills in Healthcare: Knowledge Translation and Co-Production of ServicesSoft Skills Effects on Knowledge Translation in Healthcare: Evidence from the FieldSoft Skills and HealthcareThe Need for KT in HealthcareKT and HealthcareHuman Centered Management and HealthcareMethodology for Building a Soft Skills Case for KTResearch ContextData Collection and AnalysisFindingsDiscussions and ConclusionsReferencesThe Importance of Soft Skills in Co-Production of Healthcare Services in the Public Sector: The Oncology in Motion ExperienceThe Link between Breast Cancer and FitnessGrowing Co-Production in HealthcareCo-Production of Services and Soft Skills in HealthcareOncology in Motion: A Case StudySoft Skills and Idea GenerationSoft Skills and Idea Fine-TuningSoft Skills and Effective CommunicationsThe Outcome, Discussions, and ConclusionsNoteReferencesNursing, Soft Skills and Artificial Intelligence: Robot Replacement Challenges and Care of Aging PopulationsBackground: The Past Use of Artificial Intelligence (AI) in HealthcareCurrent Applications of AI in Health SciencesCare RobotsUses of AI in Patient Care in Hospitals and Care for the ElderlyComparison between Japan and Spain: Two Countries with Aging PopulationsSoft Skills Training and Healthcare ProfessionalsTechnology versus Humanization in CareWill Robots Replace Nurses in the Future?ConclusionsReferencesV: Soft Skills in the Workplace: Artificial Intelligence and GenderCan AI Emulate Soft Skills?: The Future of Work in the BalancePractical Intelligence and the Nature of Managerial WorkHow Far Can AI Emulate Soft Skills?The Future of WorkNotesReferencesLeadership Styles of Men and Women: Are They Different?Leadership Styles of Men and WomenSocial Roles and Soft Skills DifferencesJob-Position Roles Are the Same for Men and WomenThe Gender-Role CarryoverDistinctive Female Quality: Soft Skills of Women and MenGender Differences in Negotiation ProcessesMen Are Task Oriented, Women Are Relationship OrientedGender Role Socialization and Stereotypes Differences for Men and WomenStatus as a Situational ConstraintAssessment of Male and Female Leadership: Perceptions of CollaboratorsTransactional LeadershipTransformational LeadershipLaissez-Faire LeadershipMeasuring Leadership Style and Effect on Co-WorkersBeyond Style: The Practice of LeadershipEvidence Explains Why Women Are More Effective Leaders Than MenEffective Leaders Don't Respond to One StyleA Surprising ResultReferences
