The Hospital Information System: A Fundamental Lever for Performance in Hospitals

ZINEB MATENE1 and KHALI DA MOHAMMED BELKEBIR2

Assistant Professor and Researcher, Faculty of Business Economics and Management, Djillali Bounaama University, ThenietEl Had Street, Khemis Miliana, W. Ain-Defla, Algeria, E-mail: This email address is being protected from spam bots, you need Javascript enabled to view it

2HDR, Senior Lecturer, and Researcher, Faculty of Business Economics and Management, Djillali Bounaama University, ThenietEl Had Street, Khemis Miliana, W. Ain-Defla, Algeria,

E-mail: This email address is being protected from spam bots, you need Javascript enabled to view it

ABSTRACT

Hospitals have found it useful to have a hospital information system (HIS) to achieve the desired performance. Indeed, HIS is a tool that allows the automation of treatments, the preservation of data, the exchange of information, and the fast execution of tasks. The goal of this chapter is to highlight the role played by the HIS on hospital performance. We concluded that the HIS is one of the fundamental operators of hospital performance, through several benefits such as time-savings, reduction of errors, easy access to knowledge, productivity gains, and improved quality of care.

18.1 INTRODUCTION

Computer Science continues to invade the various fields of human activities. This is due to its indisputable contribution to those who use it. Indeed, this tool allows, among other things, process automation, and real-time information exchange.

For several years, care processes have become increasingly complex. This led to a subdivision of medical specialties, with the effect of increasing the costs of patient care, the impoverishment of the doctor-patient relationship, the lack of mastery of therapeutic processes, and an absolute need to find a better way to streamline medical and administrative information for health professionals.

In this context, information and communication technologies (ICTs) seem to be a vector promoting the coordination of the health professional, the optimization of health expenditure through a good organization of care processes, and cooperation to enable better patient care.

Thus, the hospital information system (HIS) is presented as a major tool for automation and information processing. Indeed, it is an integrated hospital information processing system that is necessary for the hospital’s daily operation, its management, its evaluation, and planning.

This chapter aims to shed light on the role of the HIS in achieving hospital performance. Our goal is to tiy to provide some answers to the following question: What is the contribution of a HIS to hospital performance?

To answer this question, we divide our work into three main parts as follows:

У The fust part presents a brief state of the hospital information system;

У The second part is devoted to the presentation of hospital performance; and

У The third part examines the contribution of a hospital information system to hospital performance.

 
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