RELATION BETWEEN INFORMATION SYSTEM AND HOSPITAL PERFORMANCE

18.4.1 CONTRIBUTION OF HOSPITAL INFORMATION SYSTEM (HIS) TO HOSPITAL PERFORMANCE

The hospital information system contributes to hospital performance as follows [10, 11]: [1]

18.4.2 TOWARDS A HIGH-PERFORMANCE HOSPITAL INFORMATION SYSTEM (HIS)

To achieve a high-performance hospital information system, the following conditions are necessary [3]:

  • 1. A Development of Incompetent Human Resources: The HIS does not only work with technologies and components, but it also requires skills and know-how to implement them.
  • 2. Deployment of Hospital Information Systems (HIS): One of

the essential conditions for the modernization of hospitals in the development of the HIS. It is on this condition that the sharing of information is an essential element for safe and quality care.

  • 3. Quality of Information: The quality of care and the reduction of identification errors require an adequate, robust, safe, and well- controlled device. As a result, the quality of information used to identify a person and the procedures for control and identity management are at the heart of the quality of the information system. The concern is centered on the patient’s secure management.
  • 4. Achievement of Hospital Efficiency: To achieve this hospital efficiency through HIS, it is necessary to mobilize the necessary skills. All decision-makers must be aware of productivity gains in efficiency and organization, in quality, in human resources and engineering.
  • 5. Aiming for Medical and Social Excellence: Any hospital establishment aims for medical excellence and social excellence. If an isolated person has to be treated, his reintegration will likely be more complicated, and therefore the person will stay longer at the hospital. Information is also working on the management of downstream and upstream: home hospitalizations, retirement homes, etc.
  • 6. Encourage Dialog within the Hospital Establishment: To build economic and social performance, it is necessary to resume the dialog between health professionals. In other words, being able to reflect together on care, pathologies, but also to prevention logic by involving stakeholders in a better understanding of what is happening to then: or what can happen to then: tomorrow. This implies a new dimension of governance within the hospital, but also within different networks of health actors. They need to talk to each other, to have meeting places, methods, and relational qualities.

  • [1] Saving Time: HIS allows the hospital to save tune for quick andefficient care of the patient via a reduction or elimination of transcriptions, a reduction of the duration of the cycle of complementaryexaminations, a reduction in clerical tasks performed by medicaland/or nursing staff, easier access to medical data and shorter stays. 2. Reduction of Errors: HIS allows the hospital to reduce and limitinappropriate medical prescriptions, incomplete prescriptions, anderrors in the transcription of results. 3. Easy Access to Knowledge: HIS allows the hospital to reduce thevariability of medical behaviors. 4. Productivity Gains: HIS allows the hospital establishment tocontrol the costs, via a reduction of the stay duration, a reductionof administrative tasks, and a decrease in peak activity and resourceoptimization. 5. Improving the Quality- of Care: HIS allows the hospital to improvethe quality of care offered by it. This improvement is based onenhanced communications, reduced wait times, and patient recordsintegration.
 
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