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Governing Affects: Neoliberalism, Neo-Bureaucracies, and Service Work

On feeling, emotion, and affect: clarifying the concepts in a broad research field On the scientific (re-)discovery of emotions Social science dimensions of emotion and feeling The affective turn A power-sensitive definition of affect Affective governance, affective governmentality, and affective capital: a theoretical perspective on the transformation of work, governance, and the state Affective states and affective citizenship: setting the scholarly context Towards affective governmentality and affective subjectivation Affective capital Affect as government, process of subjectivation, and capital Neoliberal affective transformation of key social fields Neoliberalism as governmental rationality The state, affect, and gender Transformation of democracy Economy, economics, and consumption Affective labour: neoliberal transformations of paid labour and bureaucratic work Rise of the service economy: emotional labour and work of subjectivation Flexibilization, precarisation, and paradoxes of the neoliberal economy Neoliberal service work and the concept of affective labour Affective work in service-oriented neo-bureaucracies Neoliberal affective governmentality: empirical evidence Methodology and methods Affective technologies of public service organisations and neo-bureaucrats Affective and entrepreneurial self-government of public employees Conflicting interests, solidarity, and resistance: affective agency Governing gender

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Neoliberal service work and the concept of affective labour
Relatively independent of studies and discussions in the tradition of Arlie Hochschild, around the turn of the century a lively debate about ‘affective labour’ arose in an entirely different theoretical context, which we will sketch out in this section. The contributions to the debate reflect current...
(Governing Affects: Neoliberalism, Neo-Bureaucracies, and Service Work)
Affective governance, affective governmentality, and affective capital: a theoretical perspective on the transformation of work, governance, and the state
In this chapter we will relate our critical socio-theoretical concept of affect to studies on governance, state, power, and human behaviour. Our own approach combines Michel Foucaults concepts of governmentality and subjectivation with Pierre Bourdieu s habitus and capital theory in order to draw on...
(Governing Affects: Neoliberalism, Neo-Bureaucracies, and Service Work)
Media Politics Under a Progressive Government: Conferences, Forums, Scandals, and Ministerial Working Groups—But Hardly Any Reform
This section will discuss the central media reform debates and related events during the time investigated (2003–2013). Central point is to show that despite numerous interventions of civil society organizations, media regulation has not changed significantly since the election of the progressive Lula...
(Advocacy Coalitions and Democratizing Media Reforms in Latin America)
Local Government’s Control Over Administration and Service Delivery
(i) Although CCs have been entrusted with the power to frame regulations concerning the procedure and direction of its own activity or activities of standing committees and other committees, they are subject to the government interferences in many occasions. For instance, the government appoints the...
(Reforming Urban Governance in Bangladesh: The City Corporation)
The need to review governance and funding of ECEC services
Latvia’s local government reform in 2009 aimed to establish administrative territories (regions) capable of promoting economic development in association with local governments and to ensure high-quality provision of services. This has resulted in a consolidation of municipal governments and created...
(Education in Latvia)
Dream Jobs? The Glamourisation of Beauty Service Work in Media Culture
Laurie Ouellette Introduction In May 2015, the New York Times exposed harsh working conditions in the city’s thriving, and deeply feminised, nail industry. Based on interviews with dozens of female workers, journalist Sarah Maslin Nir, author of ‘The Price of Nice Nails’ and...
(Aesthetic Labour: Rethinking Beauty Politics in Neoliberalism)
INDICATORS, ASSESSMENTS, AND BENCHMARKING OF THE QUALITY AND GOVERNANCE OF PUBLIC HUMAN DEVELOPMENT SERVICES
Ariel Fiszbein, Dena Ringold, and Halsey Rogers Improving governance is central to improving results in human development. At the country and international level, there is growing recognition that increasing spending on health and education is not enough; improved outcomes require better governance of...
(Improving public services: international experiences in using evaluation tools to measure program performance)
Mental Health and Gambling Services Working Together
The Victorian Responsible Gambling Foundation (VRGF) funds Gambler’s Help (GH) services throughout the state of Victoria, Australia. Gambler’s Help Southern (GHS) is a program of Connect Health and Community, a community health center in southeastern Melbourne. GHS is the largest Victorian GH service,...
(Single Session Thinking and Practice in Global, Cultural, and Familial Contexts: Expanding Applications)
Factors Affecting the Movement from Traditional Work Environments to Virtual Organizations
In 1995, Grove [20] suggested an “adapt or die” scenario, saying: “You have no choice but to operate in a world shaped by globalization and the information revolution.” Tlie movement from the 20th century work environment to our current, virtual, and global work environment reflects this philosophy...
(Leading Virtual Project Teams: Adapting Leadership Theories and Communications Techniques to 21st Century Organizations)
Introduction: governing affects
One would assume that neoliberalism and affectivity contradict each other: calculating, rational decision-making, and utility maximising versus instinct, passion, and desire. This seems to be even more true for the dichotomy of bureaucratic behaviour and feeling, as bureaucracies — since the time of...
(Governing Affects: Neoliberalism, Neo-Bureaucracies, and Service Work)