Organisation and Functions of Columbia University Libraries (1997)
Since 1962, the management of Columbia University Libraries has continued to become more and more specialised (see Fig. 4.8). The staff in 1997 consisted of 125 full-time specialised librarians, 215 technicians and clerical workers and 84 part-time employees. This represented 424 people. The number of workers had increased significantly, compared with the size of the staff in 1950 (Columbia University Libraries, 1996); however, there were no fundamental changes made in the organisation in terms of large-scale reform. In addition, the number of sections formed within the Columbia University Libraries continued to increase and the complexity of the organisation in line with these changes is shown in the organisational chart for 1997.
Figure 4.7 Organisation and functions of Columbia University Libraries (1962).
Figure 4.8 Organisation and functions of Columbia University Libraries (1997).
In 1997, part of the Columbia University Libraries system adopted a matrix-style organisational structure, whereby library staff reported to multiple administrators (see Fig. 4.8). A matrix system divides an organisation by using two different perspectives, and the CUL applied this form of organisational structure to organisations related to information systems. What made this matrix organisation unique was that it was formed by establishing managers from the (1) Library Systems Division and (2) Academic Information Services Division. This means that even in academic information services, the role of information technology and systems became regarded as particularly important.
Columbia University Libraries cooperated with other libraries in developing strategies to reduce costs (Columbia University Libraries, 1996). This showed that inter-library cooperation became an important issue for library management.