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Bureaucracy: A Key Idea for Business and Society

(Re-)introducing bureaucracy Who is this book aimed at?What's the problem?Bureaucracy: a working definition Why have I written a book on bureaucracy?Re-introducing bureaucracy So, what about Max Weber?Can we finally lay Weber to rest?Bureaucracy since Weber Anti-bureaucratic attitudes in context synopses I: Bureaucracy: Rave, Rant, Repeat Bureaucracy, post-bureaucracy and identity crisis The early 1900s: from pro-bureaucracy to anti-bureaucracy The post-war period: from bureaucratic identity crisis to post-bureaucratic identity crisis Why crisis?Berger et al. (1973) 'The Homeless Mind: Modernization and Consciousness'Giddens (1991) Modernity and Self-identity: Self and Society in the Late Modern Age Sennett (1998) The Corrosion of Character: The Personal Consequences of Work in the New Capitalism Boltanski and Chiapello (2005) The New Spirit of Capitalism Early 21st century contributions Beyond post-bureaucracy: A brave new organizational geography?Responses to the post-bureaucratic identity crisis Response 1: Trade guilds and professional associations Response 2: The self as reflexive project Response 3: Projectification Response 4: Desecularization Response 5: 'New Age' spirituality Shifting organizational landscapes II: Understanding Bureau-phobia Understanding Bureau-phobia part I: Pathological bureaucracy Institutionalisation What did my students teach me?The jobsworth My experience of jobsworthiness Understanding jobsworthiness What is the relationship between the jobsworth and bureaucracy?The Holocaust Reflecting on bureaupathology Understanding Bureau-phobia part II: Dystopian bureaucracy What is dystopia?To what extent is dystopian fiction an influential pedagogical device?Dystopian fiction and bureaucracy Bureaucratic themes in dystopian classics Bureaucratic themes in bestselling dystopian fiction Are things any different beyond the bestseller lists?What now?III: Towards a New Education in Bureaucracy A bureaucratic biography 'Self as datum'Bureaucracy: from one secure bureaucratic holding environment to another Dinosaurs Playgroup (1980-1981)Our Lady of Muswell Roman Catholic Primary School (1982-1989)St. Ignatius College (1989-1996)The University of Warwick (1997-2001)Electoral Reform Services (2001-2007)The University of Essex (2007-2011)The Findhorn Foundation (2009-2010)VineLogistics (2007-2014)The London School of Management and Science (now defunct)1 The University of Suffolk Births, marriages and deaths Note Working with bureaucracy Bureaucracy: towards a new education Lessons in bureaucracy The social anthropology of organization The pro forma and paperwork Intra-organizational relations Bureaucracy and cultural contingency Coping with 'bureaucratic gaps'Bureaucracy outperforms engineered management methodologies Concluding thoughts Is non-bureaucratic organization possible?Is bureaucracy an organizational universal?A quantity theory of organizational participation Bureaucracy and pattern The epochal dialectic Deleuzian difference/repetition Hierarchy Bureaucracy and paradox The relationship between paradox, fate, and agency The paradox of unintended consequences The paradox of charisma and routine The paradox of bureaucratic flexibility Why is paradox so important?Bureaucracy and balance Bureaucracy and sensemaking What now?

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