This chapter presents some of the results of a 2-year study of Armenian civil society, conducted in 2012-2014. The results presented here draw on two components of the study: the analysis of the secondary survey data and qualitative interviews with volunteers and leaders of Non-Governmental Organizations (NGOs).

Secondary data analysis uses data from the following surveys: Caucasus Barometer (CB) for years 2008-2013, and CIVICUS Civil Society Index (CSI) survey data for years 2009 and 2014. Both surveys were based on nationwide representative samples of adult (18+) residents of the Republic of Armenia.

The qualitative data consist of 20 semistructured interviews with NGO leaders and 10 semistructured interviews with volunteers at NGOs, conducted in October-December 2013. The selection of interviewees aimed to create maximum diversity, in terms of age, NGO sector of operation, length of NGO existence, and organizational size. We conducted interviews in both the capital city of Yerevan, and in the regions of Armenia: eight NGO leaders and three volunteers were from Yerevan, and the rest of the interviewees were engaged with NGOs operating in regional towns.

We conducted all interviews in Armenian and they lasted between 1 and 2 h. The interviews were audio-recorded with the permission of the interviewee. Full Armenian transcriptions were prepared. The texts were imported into MAXQDA qualitative analysis software. An indexing system was created, taking into consideration both the categories derived from the research questions and themes emerging from the data. We applied the indexes through MAXQDA software, which was further used to enhance the data analysis.

The next section of this chapter presents the results pertaining to patterns of volunteering and motivations of volunteers, with a special focus on the young generation and weakening communist legacy, starting with the quantitative data analysis.

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