A Step-by-Step Guide for Improving Emergency Psychiatry

Karen Murrell and Yener Balan Contents

  • 19.1 Starting Your Lean Journey in Emergency Psychiatry Improvement.................................315
  • 19.2 Vision, Leadership, and Creation of a Process Improvement Team..................................316
  • 19.3 Metrics............................................................................................................................317
  • 19.3.1 Operational Metrics............................................................................................318
  • 19.3.2 Quality Metrics...................................................................................................319
  • 19.3.3 Diagnosis Specific Metrics...................................................................................319
  • 19.3.4 Demographic Metrics........................................................................................320
  • 19.3.5 Cost Metrics......................................................................................................320
  • 19.4 Value Stream Mapping and the Kaizen Event.................................................................320
  • 19.4.1 Definitions ......................................................................................................... 323
  • 19.4.2 Kaizen Event Schedule ....................................................................................... 323
  • 19.5 Conclusion..................................................................................................................... 326

References ............................................................................................................................... 326

Resources .................................................................................................................................327

 
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