Change Management and Addressing Barriers to Improvement

Karen Murrell, Yener Balan, and Christopher Lentz

Contents

  • 21.1 Introduction....................................................................................................................339
  • 21.2 Barriers............................................................................................................................339
  • 21.2.1 Historical Barriers...............................................................................................340
  • 21.2.2 Cultural Barriers.................................................................................................340
  • 21.3 Breaking Down Cultural Barriers..................................................................................340
  • 21.4 Change Management Principles.....................................................................................341
  • 21.5 Conclusion.....................................................................................................................343

References...............................................................................................................................343

Resources ................................................................................................................................ 344

 
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