Designing technology training for older adults in continuing care retirement communities

PrefaceImportance of technology use for older adults in continuing care retirement communitiesAging population demographicsGlobal trendsU.S. trendsValue of technology for increasing quality of life for older adultsTechnology use among older adultsResidential communities for older adultsObjectives for the bookRecommended readingstwo Continuing care retirement communities and the need for technology trainingThe CCRC modelHistorical development of CCRCsStatistics on independent living communities and assisted living communitiesIndependent versus assisted livingCare community analogues abroadThe stress of transitionAdjusting to the transitionThe impacts on social interactions and relationshipsOlder adults and technology usageBarriers to usage among older adults in a CCRCTechnology use and connection to modern societyRecommended readingsthree A prototype studyThe idea for the studyGaining entranceSelecting the right contextPreparationAssistive devicesRecruitingStaging the intervention: where, when, and how to set up the training sessionsWhere: find lots of roomWhen: scheduling and fitting into CCRC schedulesHow: reducing distractions and frustrations— making it a good experienceImplementationRetentionAssessmentLessons learnedRecommended readingsfour Complexities of and best practices for implementing technology training in continuing care retirement communitiesUnderstanding the learnerPhysical health and mobility of older learnersDexterity and visual and hearing abilityCognitive abilityOrganizing the environmentPhysical layout of the classroomScheduling: "You don't mess with bingo"Ensuring the proper equipmentDesigning and presenting the contentTo lecture or not to lectureTaking the content homeEngaging and motivating participantsTraining the trainerThe importance of a supportive teaching teamPractice makes perfectAsk your neighbor—promoting a community where residents help one anotherOther considerationsThe importance of engaged activity directorsEnabling the older adult to adapt to rapidly changing technologyExpecting attritionSummary of best practicesRecommended readingsfive Value of technology trainingChanging attitudes and self-efficacyAttitudes toward ICTsSelf-efficacyTechnology use across the studyQuality of life outcomesDepression and lonelinessPsychological well-beingSpatial and social barriers and connecting with othersCase study—Ms. W.: Transcending spatial and social barriersTech training and understanding as a benefit unto itselfConclusionRecommended readingssix Recruiting and retaining older adults in technology training programsRecruitmentRecruitment sessionsFormal recruitment sessionsUsing family council or other community meetingsInformal recruitment sessionsSpecial considerations for recruiting in research settingsRecruiting at different care levels of the CCRCRetentionNeedsBuilding rapportClass timeOffice hoursThe role of the activity director in recruitment and retentionRole of incentives in recruitment and retention for research projectsConclusionRecommended readingsseven Training decisionsUniqueness of specific CCRC populationsAnticipated numbersIndividual versus group training sessionsTraining durationTraining locationWho will do the training?Background and knowledge neededInterpersonal characteristicsNumber of trainers and assistants neededConsistency in training personnel and methodsDo it yourself or contract it outExternal contractor decisions—How to find and evaluate external trainersFit with CCRC populationRecommended readingseight Current needs for technological access and use in continuing care retirement communitiesInterfaceAccessKeep it simpleContinual supportThe importance of outsiders for continued useRecommended readingsnine The future of technology use among older adults in continuing care retirement communitiesDevelopments in the world of technologyWhat's for dinner? The inTRAnet in independent and assisted living communitiesVirtual healthcareHealthcare via teleconferencing or videoconferencingMobile health applicationsIncreased access and the importance of broadbandChanging interfacesThe trouble with going from Windows Vista to Windows 8The move to mobile-friendly interfacesRobotics and telepresenceThe Internet of thingsConclusionRecommended readingsThoughts on implementing training programs for older adultsFurther considerations and reflectionsBibliography
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