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A Conceptual Framework for Educational System Operation Management Synchronous with Big Data Approach

Ganeshayya Ishwarayya Shidaganti

M. S. Ramaiah Institute of Technology, India

Prakash S

Dayanad Sagar University, India


The philosophical interpretation of operation management in the process of delivering a 360 degree digitized educational system requires a core approach of supervision, scheming and finally controlling the mechanism of delivery the educational service and its constitutes operations. In today’s world of telecommunication, internetworking, cloud infrastructure and computational advancement, a collaborative mechanism of intelligent and reachable educational system is being conceptualized which provoke a notion of “one world one university ”. The chapter aim to illustrate different source and applications of BigData Generation in educational system operations, existing mechanism to store and process these generated data, limitations of existing mechanisms and conceptualization of a novel framework. Further it aims to discuss different intelligent analytics approach to improvise the teaching-learning philosophy.

DOI: 10.4018/978-1-5225-0886-1.ch006


The educational systems at the modern times have witnessed higher dimensionality of the transformation as compared to the conventional educ ational system that existed 15 years back. The modern day education system is highly influenced by cut-edge technologies in order to furnish a quality oriented knowledge sharing process. Be it a school or college or any advanced higher educational institutions, the impact of ICT can be seen worldwide. Right from primary levels in schools to peak level post graduation, all the actors involved in educational system are regularly using World Wide Web along with various sophisticated and interactive educational-related tools to gain more access to knowledge. Hence, in order to understand such positive transformation, it is highly essential that operational management pertaining to educational system be studied very closely. Operational management relates to process planning, formulating designs, and managing all the critical acts responsible for delivering the products or services (Panneerselvam, 2012). The actors in the operational management of educational institutions are engaged in designing various forms of policies (administrative policies, recruitment policies, courseware design policies, student assessment policies, faculty’s skill development policies facilities maintenance and upgradation policies, ICT maintenance policies, etc.) (Harrison et al., 2012; Brown, 2014) (UNESCO, 2014). The functions of operations may again include various essential activities e.g.

  • • Prediction: The existing operational management supported by ICT can be utilized to predict the performance of the institution or even to understand success rate of various strategies for enhancing the quality of education.
  • • Effective Planning of Capacity (Intake): An educational institution can review the past data and can make a decision about the increasing or decreasing an intake of students.
  • • Data Storage: Various forms of information in daily operations (administrative data, student’s information, or data pertaining to faculties) in the campus will be required to be stored in either in local server (physical) or in cloud (virtual).
  • • Quality Assurance: Reviewing the operations and analyzing its success rate can be highly useful in maintaining the educational quality.

This chapter discusses about the significance of operational management in education system and discusses the adoption of ICT that significantly generates a Big Data. The chapter also discusses about the existing techniques from the research- based literatures of operational management to process such complex educational data and finally it proposes a conceptualized framework.

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