I Improvement Planning

The purpose of Part I is to provide information about productivity for businesses that have monitored its deficiency. It specifically provides definitions of results-based improvement and the systematic method with regard to improvement planning to raise awareness from the perspective of the employees.

Results-Based Improvement

Various approaches are used for business improvement (Venge 2011).

The following are among the most common ones:

1. Quantum-leap improvement is a common improvement approach adopted by businesses in the West. Improvement is perceived as an intermittent process performed in leaps and entailing major investments, as this process mostly bears the characteristics of renewal of technology and is performed by experts who mobilize all energy and financial resources of the business with respect to the solution of chronic problems.

Major features

  • • Short term
  • • Quantum-leap improvement within certain intervals
  • • Intermittent
  • • Assigned to experts and therefore limited involvement
  • • High investment required
  • • Technology oriented
  • 2. Radical improvement is an approach wherein improvement is an intermittent process performed mostly with the help of experts in a short time and with extensive participation, thereby mobilizing all energy and financial resources of the business to solve chronic problems. A continuous improvement culture has not yet been developed.

Major features

  • • Exciting within the defined period
  • • Quantum-leap improvement within the short term
  • • Temporary
  • • Broad involvement
  • • Medium-size investment required
  • • Brainstorming oriented
  • 3. Results-based improvement is an approach in which continuous improvement is viewed as a corporate culture within the business with the goal of complete elimination of problems through implementation of continuous improvement steps and the participation of all employees in the fields where the problems arise.

Major features

  • • Long-term and perpetual
  • • Gradual
  • • Continuous improvement
  • • Organization-wide involvement
  • • Minimum or medium-size investment required
  • • Brainstorming and individual oriented
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