Document management (DM)

Document management is how an organization stores, manages and tracks its electronic documents.1 According to ISO 12651-2, a document is recorded information or object which can be treated as a unit (ISO 15489-1, 2001).

Information resource management (IRM)

Techniques of managing information as a shared organizational resource. Information Resource Management (IRM) includes:

  • • identification of information sources;
  • • type and value of information they provide; and
  • • ways of classification, valuation, processing, and storage of that information.2

Web content management (WCM)

According to the Association for Image and Information Management Web Content Management (WCM) is similar to content management in that it manages the integrity, revisions, and life cycle of information—except it specializes in content that is specifically destined for the web.

Information governance (IG)

Information Governance (IG) is defined as a sort of super discipline that has emerged as a result of new and tightened legislation governing businesses, external threats such as hacking and data breaches, and the recognition that multiple overlapping disciplines are needed to address today’s information management challenges in an increasingly regulated and litigated business environment. IG is a subset of corporate governance, and includes key concepts from records management, content management, IT and data governance, information security, data privacy, risk management, litigation readiness, regulatory compliance, long-term digital preservation, and even business intelligence. It further includes related technology and discipline subcategories, such as document management, enterprise search, knowledge management, and business continuity/disaster recovery (Smallwood, 2014, p. 5).

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