Given the nature of the current information landscape there is need to understand what the different information management constructs and acronyms entail if the right solutions are to be deployed. Records management still has a crucial role to play amidst the different emerging information management constructs because it focuses on information of evidence, which is crucial to the protection of the rights of the citizens. A proactive and holistic approach to information and records management is central to e-Government development. This proactive approach should include long-term preservation strategies of information, to enhance long-term transparency.
As e-Government development continues governments need to invest in good records management practices. This is because the transparency of governments hinges on access to their records. Good governance, information security, and records management are intrinsically linked. Good records management regimes are a necessity in a digital networked environment and need to be espoused by all organizational employees. Organizations should involve records and archives management professionals in the legislative, planning, and operating work of information management. The quality of information will only be guaranteed by robust information management regimes. The increase in the channels through which citizens interact with government agencies requires robust information and records management systems that will capture the communication that transpires and the information and records created during the various interactions.
Further, if information is to be effectively used as a resource to boost national development, organizations need to develop a good understanding of the information management challenges at hand in order to promote a positive information culture. In theory, there are good prospects to maintain satisfactory information and records management practices. In practice, there is a problem of implementation and compliance. Research confirms that despite the importance of information as a resource in modern organizations, there are still weaknesses in its management (Anderson, 2009; Lundell & Lings, 2010; Shepherd, Stevenson, & Flinn, 2010). The burgeoning information needs to be managed in an effective way in order to comply with the rules and regulations governing public information and to achieve the objectives of e-Government development.