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Process Mapping

Process mapping is one of the simplest techniques used for identifying waste, streamlining work, and improving efficiency. Process mapping is also referred to as flowcharting, value stream mapping, or process charting. When constructed, the map shows the sequence of activities and events to complete a task and the outcome. Process mapping also has the ability to provide information on resource needs and cycle time. Benefits of process mapping include the following:

• Engaging employees and build consensus
• Uncovering of waste
• Facilitating process streamlining
• Highlighting areas where standardization can occur
• Helping participants to gain a thorough understanding of how the process functions

Process mapping is a good way to identify all of the steps that are performed to determine the as is condition. Once the as is (Figure 10.3) condition or process is known, it is easier to determine what the to be (Figure 10.4) condition or process should look like. Process mapping was used to determine

FIGURE 10.3

As is process.

FIGURE 10.4

To be process.

the current process flow and provide information on areas that needed improvement to increase safety of workers and efficiency for the customers in completing and tracking their chemical inventories. One thing to avoid when developing a map is to avoid overcrowding. An overcrowded process map is difficult to read and buy into. To ensure the process is mapped sufficiently, ensure that an experience facilitator is used.

There were some process efficiencies made to the to be process that was not a part of the current process. However, the biggest change is in the way in which the inventory is being conducted, which minimized potential risks of injury and improved productivity.

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Cross-Functional Business Process Map
Below the level of the BPA are the individual processes, which are captured using the classic “swimlane” format popularized by Geary Rummler and used today by virtually all process flowcharting practitioners and imbedded in BPM software (Fig. 8). The format enables the process map to provide rich...
(Handbook on Business Process Management)
Process Map
To enable an analysis of the process, a process map is developed. Process maps depict the activities and interactions of all participants in a process. Participants might include people, roles, departments, computer applications, and external organizations. If the focus is the information technology...
(Handbook on Business Process Management)
Process Map: Visualising the Pathway
Interestingly when patients were asked to describe their journey most of the discussion was around instances of exacerbations which resulted in a hospital admission or periods when they felt unwell, which suggests the journey is characterised by crisis and its management. Few instances were mentioned...
(Improving Healthcare Operations: The Application of Lean, Agile and Leagility in Care Pathway Design)
Level 4: The Detailed Process Map
Level 4 process maps are more detailed views of each process step identified in Level 3 (a colleague once referred to these as ‘the screenshot by screenshot steps followed by each participant’). Level 4 analysis need only be done where job descriptions are being considered or where complex workflows...
(Transforming Universities with Digital Distance Education: The Future of Formal Learning)
Process map
Process mapping is an important FLW reduction tool (LaPlain, 2007; Gooch et al., 2013, 2017a, 2017b). It details how the processes associated with the problem statement actually work currently, the purpose being to identify waste or non-value-added process steps and potential causes of problems experienced....
(Routledge Handbook of Food Waste)
Propose “Future State” Process Map
The Team consulted with the Sponsor and other members of the Center staff. They endorsed many of the prioritized recommendations, including eliminating the Client Assignment sub-process and establishing walk-in appointments for the C&AI process. The proposed “future state” C&AI process map is shown...
(Lean Higher Education: Increasing the Value and Performance of University Processes)
Mapping the Governance of the Bologna Process
Setting Goals and Delegating Responsibilities The BP/EHEA for the most part rather unproblematically conforms to the ﬁrst two dimensions of the model, though somewhat distancing itself from the ideal-type over time. The Bologna Declaration set out a series of (six) clearly delineated objectives...
(The European Higher Education Area)
Don't Simply Map Existing Processes to a New Technology
Technology is an enabler. To get the most out of new technologies, rethink your HR/recruiting process. Don't simply take your existing ways of recruiting and map them onto the new technology. New technology allows for new approaches to your recruitment process to increase quality, reduce costs or become...
(Dos and DonвЂ™ts in Human Resources Management)
Map HR Process
HR process mapping sets a professional standard in HR management, which • serves new colleagues in HR as a reference when learning their jobs. • allows documentation of all HR compliance requirements and ISO requirements. • clarifies roles and responsibilities/avoids repeated territorial discussions....
(Dos and DonвЂ™ts in Human Resources Management)