Turkey. Establishment of a National Healthcare Accreditation System

Mustafa Berkta┬ž and ibrahim H. Kayral

CONTENTS

Background..........................................................................................................279

Details of the Turkish Success Story.................................................................280

Details of the Impact of the National Accreditation System.........................281

Implementation: Transferability of the Exemplar..........................................282

Prospects for Further Success and Next Steps................................................283

Conclusion............................................................................................................283

Background

In today's Turkey, diversified healthcare services are being provided for a population of nearly 80 million people within more than 1500 healthcare facilities and by almost 800,000 healthcare staff. Given limited and diminishing resources, programs will need to be critically transformed to increase the efficiency of the administration of such large-scale healthcare services. In 2003, the Republic of Turkey's Ministry of Health (MoH) declared a new Health Transformation Program (Ministry of Health [Turkey], 2003). In addition to principles of human centrism, sustainability, participation, and competition, one of the main principles of the program is continuous quality improvement in healthcare. "Quality and accreditation for qualified and effective health services" is an essential component of the program.

At a macro level, government commitment is needed to maintain the quality of healthcare services. MoH has enacted multiple legislative regulations to improve patient safety and satisfaction, helping to ensure health quality and patient safety on a national basis. Efforts have been made to minimize a number of risks, such as those associated with severe malpractice problems, surgical errors, and so on.

However, maintaining a high standard of healthcare service also depends on many other factors, including those of a political, economic, sociocultural, and technological nature. One of the most challenging issues is the need for an overall transformation of healthcare service quality and patient safety. However, such a major cultural transformation will only succeed if the necessary implementations continue to be made. The increase in patient expectations, along with the pressure of competition within the sector, means that both quality of healthcare services and cost issues need to be considered simultaneously (Kayral, 2014). The development of a comprehensive accreditation system will help monitor and regulate these factors, and thus ensure the continued strengthening of the health system.

 
Source
< Prev   CONTENTS   Source   Next >